Wednesday, October 29, 2008
Maple Shade Dentistry
Maple Shade Dentistry in Peoria can suck it. This morning I called to make an appointment to have my teeth cleaned. I was informed that since it had been a year and 4 months since my last cleaning I was now considered a new patient and would have to have an exam and x-rays. The person who called me at home 4 months ago asking if I would like to schedule an appointment could have mentioned this deadline. Because your practice doesn't have early morning, evening or weekend hours, scheduling an appointment can't be done at home on the fly. Your failure to mention this one year deadline is the difference between $100 and over $200 to me. You know what Maple Shade Dentistry, I only picked you in the first place 3 years ago because you are a block from my house. I vividly remember my first new patient appointment. It was scheduled for 8am and I was finally sent on my way after 10am! Time that was actually spent on my mouth, about 30 mins. But you know what, I gave you another chance. I went back a year later, this time for an ordinary cleaning, and I was still stuck in your office for over an hour, actual time of cleaning, 15 mins. Unacceptable. I went a third time because I am very lazy and didn't want to get jacked with a new patient fee at a new dentist. Now that you are the one trying to jack me, bite me.