Wednesday, October 29, 2008

Maple Shade Dentistry

Maple Shade Dentistry in Peoria can suck it. This morning I called to make an appointment to have my teeth cleaned. I was informed that since it had been a year and 4 months since my last cleaning I was now considered a new patient and would have to have an exam and x-rays. The person who called me at home 4 months ago asking if I would like to schedule an appointment could have mentioned this deadline. Because your practice doesn't have early morning, evening or weekend hours, scheduling an appointment can't be done at home on the fly. Your failure to mention this one year deadline is the difference between $100 and over $200 to me. You know what Maple Shade Dentistry, I only picked you in the first place 3 years ago because you are a block from my house. I vividly remember my first new patient appointment. It was scheduled for 8am and I was finally sent on my way after 10am! Time that was actually spent on my mouth, about 30 mins. But you know what, I gave you another chance. I went back a year later, this time for an ordinary cleaning, and I was still stuck in your office for over an hour, actual time of cleaning, 15 mins. Unacceptable. I went a third time because I am very lazy and didn't want to get jacked with a new patient fee at a new dentist. Now that you are the one trying to jack me, bite me.

2 comments:

Anonymous said...

I enjoy and empathize with your dentistry rant. In my experience, my dentist, after telling him about my impoverished state as a student, subsequently offered me a mouth guard for a low, low price of $500. Uhhh... no thanks! I'm sure that money goes to pay for the stupid LCD televisions that are in the patient rooms... yeah, the ones that the dental assistants get to watch, as I'm tilted back horizontally in the reclining chair! Stupid!

Unknown said...

maybe it is a sign that i first read this not as 'maple shade dentistry' but 'shady maple dentistry'...